Question 1

What makes Genesis Termite & Pest different?

Accepted Answer

We're a family owned, faith based business built on treating people right. With 40+ years of hands-on experience, we bring real expertise to every job, but what sets us apart is how we work: honest assessments, no upselling, and no pressure. We offer eco and pet-friendly treatment options to keep your family safe, back every job with a re-treat guarantee, and treat every house like it's grandma's. When you call Genesis, you're not getting a faceless national chain, you're getting trusted neighbors who care about protecting your home like it's our own.

Question 2

Is professional pest control worth it vs. DIY?

Accepted Answer

For most homeowners, yes. Store bought sprays treat what you can see, but professionals find and eliminate the source, the nests, colonies, and entry points DIY misses, so the problem actually stays gone. You also get the right treatment for the specific pest, applied safely around kids and pets, and ongoing protection that keeps them from coming back. At Genesis, every job starts with a thorough inspection so you know exactly what you're dealing with, and for specialty pests, that small inspection fee rolls right into your treatment when you schedule. Honest quotes, no guesswork, and no upselling. Contact us today.

Question 3

Is pest control safe for my kids and pets?

Accepted Answer

Yes. Your family's safety, including the furry members, always comes first. We use products and methods designed to be effective on pests while keeping your household safe, and we offer eco- and pet-friendly options for added peace of mind. We'll also share any simple steps to take during treatment, like keeping kids and pets off a treated area until it dries. As a family owned business, we treat every home like it's grandma's, so you can trust we'll never cut corners on safety.

Question 4

Are your treatments pet-safe and eco-friendly?

Accepted Answer

Yes! We know your family, furry members included, comes first, so we offer eco- and pet-friendly treatment options that are tougher on pests than they are on your household. These greener products and methods sometimes cost a little more than conventional treatments, but many families feel the added peace of mind is well worth it. During your free inspection, we'll walk you through your options and pricing so you can choose what's right for your home. No pressure, just honest guidance from your local, family owned team.

Question 5

Do I need to leave my house during treatment?

Accepted Answer

In most cases, no. The majority of our treatments are done outside or along entry points, so you can go about your day as usual. For certain interior treatments, we may ask you to keep kids and pets out of a treated area until it's fully dry, usually just a couple of hours, and we'll always tell you ahead of time if any extra steps are needed. Your family's safety comes first, so we'll walk you through exactly what to expect before we begin. Have questions? Contact us anytime.

Question 6

Do you try to upsell extra services?

Accepted Answer

No. We'll only ever recommend what your home actually needs, nothing more. As a family owned, faith based business, we treat every house like it's grandma's, and that means honest assessments and no pressure to buy services that won't help you. After your inspection, we'll tell you straight what we find and what we'd recommend, then let you decide. No scare tactics, no padding the bill, just fair, straightforward treatment from neighbors you can trust. That's how we've built our reputation.

Residential and Commercial Termite and Pest Control, serving Lancaster County and the surrounding area. New Holland's family owned, trusted local pest control and extermination experts.

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